Shipping policy
Shipping Policy
Last Updated: July 2026
Thank you for shopping with NorthBound.
Every NorthBound item is made to order. This allows us to reduce waste and ensure every product is created specifically for you.
Processing Time
Orders are typically processed and produced within 2–5 business days. During periods of high demand, production may take slightly longer.
Shipping Time
After production is complete, orders are typically delivered within:
- United States: 4–7 business days
- International: Delivery times vary by destination.
Please note that shipping times are estimates and may vary due to carrier delays, weather, customs processing, or other circumstances beyond our control.
Order Tracking
Once your order has shipped, you'll receive a confirmation email with a tracking number so you can follow your package.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order.
NorthBound is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided at checkout.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.
Please include:
- Your order number
- Photos (if applicable)
- A brief description of the issue
We'll work with our fulfillment partner to investigate and resolve the issue as quickly as possible.
Contact
If you have any questions about your order, please contact us at:
Email: northboundapparell@gmail.com