Shipping policy

Shipping Policy

Last Updated: July 2026

Thank you for shopping with NorthBound.

Every NorthBound item is made to order. This allows us to reduce waste and ensure every product is created specifically for you.

Processing Time

Orders are typically processed and produced within 2–5 business days. During periods of high demand, production may take slightly longer.

Shipping Time

After production is complete, orders are typically delivered within:

  • United States: 4–7 business days
  • International: Delivery times vary by destination.

Please note that shipping times are estimates and may vary due to carrier delays, weather, customs processing, or other circumstances beyond our control.

Order Tracking

Once your order has shipped, you'll receive a confirmation email with a tracking number so you can follow your package.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order.

NorthBound is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided at checkout.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.

Please include:

  • Your order number
  • Photos (if applicable)
  • A brief description of the issue

We'll work with our fulfillment partner to investigate and resolve the issue as quickly as possible.

Contact

If you have any questions about your order, please contact us at:

Email: northboundapparell@gmail.com