- How long does shipping take? ( Orders are typically produced within 2–5 business days. Once shipped, delivery usually takes 4–7 business days, depending on your location.)
- Where do you ship? ( Anywhere in the U.S.)
- How do I know my size? ( Please refer to the size guide on each product page before placing your order. If you're between sizes, we generally recommend sizing up for a more relaxed fit.)
- How do I track my order? (After you made your order it will get processed and as soon as your order is made and shipped out a tracking number will be provided.)
- What if my order arrives damaged? (If a order arrives damaged please contact us within 7 days of delivery with photos, and we'll make it right by sending a replacement or issuing a refund when appropriate.)
- Can I return or exchange my order? (Because each NorthBound item is made to order, we do not accept returns or exchanges for incorrect size selection or change-of-mind purchases. If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos, and we'll make it right by sending a replacement or issuing a refund when appropriate.)
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Why does my order take a few days to ship? (Every NorthBound item is made to order. Your apparel is produced specifically for you before it's shipped, helping reduce waste while ensuring premium quality.)
